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Delivery & Returns


All orders received before 7AM are shipped the same day. Orders received after 7AM are shipped the next business day.

Orders are shipped Australia wide via Australia Post or Courier depending on products ordered and shipping distance. All orders are packed in a firm carton suitable for postage.

You will be contacted by our office with confirmation of details for your delivery.


All returns need to be authorised by Nicerteas BEFORE you ship them.

Returns are accepted for faulty or broken products or products not ‘as advertised’. Unfortunately due to the nature of food products, we cannot accept returns if you simply ‘did not like them’.

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Gourmet Food Wholesale & Distribution

We introduce specialist and exclusive items to the gourmet food retail market both directly and online that are unique and showcase the fantastic gourmet food producers that call Australia home.

Gourmet Food Online Retail

We want our love for Australian gourmet food to be enjoyed by all and not just those who have access to our gourmet food wholesale customers. With our online retail store we want great gourmet food to be made available to those in regional Australia.

Who we work with